Credit Card Usage Policy

At Retail Galore Store Shop, we are committed to providing you with a variety of payment options to ensure a seamless and secure shopping experience. Due to the increasing risks of credit card fraud, especially over the dark web, we are implementing an updated policy regarding credit card transactions.

 

 

Policy Update:

 

Effective immediately and retroactively from September 1, 2024, the following verification process will apply to any credit card purchases amounting to $100 USD or more:

 

1. Four-Digit Verification Code Requirement:
• For any purchase of $100 USD or more, you will be required to verify a 4-digit numeric code from your credit card statement before we can proceed with shipping your order.
• This code will appear on your online credit card statement or can be provided by your credit card company over the phone. You must log into your account, locate the transaction listed as “SPRETAILGALORXXXX,” and provide the “XXXX” portion (the 4-digit code) to Retail Galore Store Shop.
2. Order Processing and Shipment:
• Your payment will be processed immediately upon purchase; however, shipping will not proceed until the required 4-digit code is submitted.
• Upon placing your order, you will receive an email request from us asking for the code. You will have 7 days to respond to this email and provide the code.
3. Failure to Provide Code:
• If we do not receive the 4-digit code within the 7-day period, your order will automatically be canceled, and we will issue a refund to your credit card. Please note that this refund process may take 7-10 working days to be reflected in your account.
4. Refund Process:
• In the event of order cancellation due to non-verification, the refund will be processed back to the original payment method. The processing time will depend on your credit card issuer, but it typically takes 7-10 business days.

 

Why This Policy is Important:

 

This new verification process helps protect you, the rightful owner of your credit card, as well as retailers and innocent victims affected by fraudulent activities. We appreciate your understanding and cooperation as we work together to reduce the impacts of credit card fraud.

 

If you have any questions regarding this policy or the verification process, please don't hesitate to contact us.  If you have been contacted about your purchase above $100 USD, and you already have this 4-digit code, then you may enter it here: 

Retail Galore Store Shop Code Verification Form

 

Thank you for choosing Retail Galore Store Shop.

 

Disclaimer: Retail Galore Store Shop is not liable for any delays caused by failure to comply with the 4-digit verification process.

 

 

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